The Core Strategy
Executive Summary
A narrow and defensible plan: use AI to accelerate expert Splunk and Cribl delivery, stand above the competition with the Health Assessment, and sell the expertise — not the technology.
Core Strategic Pillars
Charge for outcomes, open-source the tools
Open-source resources (like Cribl packs) build authority and drive inbound pipeline. The delivery of core Splunk and Cribl services remains the primary line of business, charged based on outcomes.
Telemetry data knowledge, not wrappers
Pure AI-wrapper plays are a dead end. The real value is telemetry data knowledge and operational expertise. Outcomes are sold; the true value lies in architecture, workflow, and access control.
Start with the Health Assessment
The Health Assessment is the primary use case — the spearhead that opens the door.
People are the delivery tool
Consultants are the true delivery tool, enabled by the X10 platform to drive ongoing optimization.
Extend X10
X10 is the surface these capabilities ride on — extending the existing platform rather than building a new one.
Trust Zones decide what to automate
Only automate what is high-volume and low-stakes without human review. Everything else keeps a human in the loop.